Work With Us
At Warren Lodge, we’re not just a hotel, we’re a family. We take pride in creating exceptional experiences for our guests and that starts with our dedicated team. If you’re passionate about hospitality and eager to be a part of a dynamic work environment, we invite you to consider a career with us.
Why choose us?
Warm and inclusive environment
We foster a workplace where everyone is welcomed and valued. You’ll become a part of a close knit team that supports each other.
Training and development
We believe in continuous learning and growth. When you join our team, you’ll have access to training programs and opportunities to enhance your skills.
Career advancement
We value our team members and are committed to promoting from within. Your career progression is important to us and we’ll help you reach your goals.
Employee benefits
Enjoy a range of benefits, including competitive wages, staff discounts and free parking. We believe that our team deserves to be rewarded for their hard work.
Beautiful riverside location
Our hotel is set in one of the most picturesque riverside locations along the Thames, providing a beautiful backdrop at work.
Current vacancies
Duty Manager
Pay £27,000 – £30,000 per year
Full time
40 hours per week
As a Duty Manager you will oversee the operations of the hotel and manage the staff to create the best experience for our guests.
Main Responsibilities
- Follow procedures and standards
- Train, develop and inspire the team
- Ensure that the bedrooms and public areas are clean and maintenance issues are dealt with quickly
- Manage the restaurant, bar and function room
- Monitor quality of food and service standards
- Monitor and order stock for the hotel and manage the cellars
Experience:
- Be confident, highly motivated and possess the ability to lead a team
- Have a passion for hospitality and have a thorough understanding
of sales and customer service - Possess excellent interpersonal skills, both written and oral
- Be well organised and have a good understanding of standards
with excellent attention to detail - Will have a flexible attitude and be able to work various shift patterns
- Will hold a Personal licence, a basic food hygiene certificate and have an understanding of health and safety procedures required
Receptionist
Full time
40 hours per week – £25,000 pa
Responsibilities:
- Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests, ensuring all necessary documentation is completed accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Answer phone calls and direct them to the appropriate department or staff member
- Assist with reservations and manage room availability
- Maintain a clean and organized front desk area
- Process payments and maintain accurate records of financial transactions
Skills:
- Excellent communication skills, both verbal and written
- Multilingual or bilingual proficiency is highly desirable
- Strong phone etiquette and customer service skills
- Knowledge of hotel operations and hospitality industry practices
- Ability to handle difficult situations with patience and professionalism
- Attention to detail and strong organizational skills
Please note that this position may require working evenings, weekends, and holidays.